Who We Are
Our mission is to give each and every customer the most outstanding experience they’ve ever had while also giving them the absolute healthiest home they’ve ever had.
Ben Surdi, the founder of PureClean™ is a second generation healthy home expert dedicated to building and maintaining a world class organization. That’s why each healthy home technician goes through a rigorous 52-week training program with ongoing training on chemistry, customer service, proper equipment usage and more.
Core Goals
Chemical-Free
Remove harmful chemicals from carpets
Improve Health
Improve indoor health through our products and services
Breathe Easy
Improve indoor air quality
Educate
Educate our clients on how to best care for indoor environment
All for you
Create RAVING FANS
Why Choose Us
Our second-generation family-owned and–operated company hires and trains only certified professionals to work in your home. Learn more about why our technology and our experts make us the best choice in the Seattle or Snohomish areas.
Our Service Areas
High quality, service professionals that are here to provide you the best service experience ever. Currently serving most of King & Snohomish counties.
Meet the TeamYour Local, Professional Cleaners
Employment OpportunitiesJoin the Team
PureClean focuses on hiring professionals that are passionate about serving customers on the highest level. We train, develop and create career opportunities for people looking to join a world class organization.
Start HereArticles & Guides
Do Area Rugs and Carpets Require the Same Cleaning Procedures?
An exquisite fine rug or a high-quality carpet can elevate the look of any room,… Read Article
Green Carpet Cleaning: How Does It Work Exactly?
Periodic steam cleaning helps to keep carpeting and rugs clean and fresh. This form of deep cleaning can remove dirt, dust, allergens, and odors that ground into the carpet’s fibers. It may even safely remove potentially harmful germs like viruses and bacteria. However, many people are concerned about the chemical residue left behind by some cleaning solutions. Read Article
We’re Proud to be Washington’sHighest-rated Carpet Cleaning Company!
Pure Clean Carpet Cleaning was professional from start to finish. They arrived on time and took measurements providing pricing for different levels of service which they openly discussed and helped me arrive at what level of service I needed.Bottom line, they did a wonderful job. The carpets looked great, they paid attention to details and the carpet was completely dry by the next morning. I’ve used them before and would highly recommend them to anybody who needs great carpet cleaning.
Kim McGinnis
22:02 22 Aug 22
Ben was super helpful, answered my questions and worked with me to find the best way to clean out an room where we had some pet stains. He also helped setup a quote for the future work that we’ll need as we get ready to sell our house. Great work!Update – worked with Ben on a few more occasions while we were working on selling our house. He was great and did an excellent job. The carpets looked great and are move in ready for the new owners.
Merric Shank
04:13 10 Aug 22
Ben was a miracle worker! I had a massive pet urine stain that I managed to make much worse in my attempt to clean it myself, and I thought it was a lost cause. Ben was extremely helpful explaining how I can treat these types of stains myself next time (and explaining what I likely did wrong to cause the stain to get worse). I was pretty sure the stain wouldn’t come out but I figured anything they could do to reduce the appearance was better than nothing. Amazingly, Ben managed to get the stain and any urine smell completely out! Also, the girl I spoke to on the phone when scheduling was so nice and helpful in answering my questions and managed to get me in very quickly as I was worried about the urine stain setting. Great experience all around and I will definitely use them again!
Kathryn Groves
22:45 05 Aug 22
When things go sideways, you learn about the integrity of a business. Pure Clean proved their worthiness to be depended on to do the best job. My carpets look great, they were on time, and put in the extra effort needed to complete the job. The staff was very pleasant and easy to work with. I will definitely be calling them for my next cleaning and telling my friends to use them.
Catherine Martin
19:23 29 Jul 22
If I could give them 10 Stars, I would. The girl who helped me was so kind and professional. She looked over my rug, talked to me about it (she knows her rugs!). When my rug was ready, I couldn’t get in to pick it up. We were moving out of state, and were down to one car. My husband didn’t get home until after 6pm. She kindly brought it to me. So sweet of her. They are a great company with fantastic customer service.
Emma Jones
20:50 26 Jul 22
Pure clean carpet cleaning company is amazing. My daughter referred them to me. She was so happy with them.Connor was my professional cleaner today and he did an amazing job. Friendly, very professional, and discussed with me some of the options that I might need and I was very thankful for that. I would definitely refer my friends and family to pure clean carpet cleaning. Thanks Conner!!!!
Patricia Haggard
19:27 15 Jul 22
I wanted to welcome my newborn to a clean home and was looking around for a carpet/rug cleaner. Was going to do it ourselves, but we figured to better leave it to the professionals. I contacted Pure Clean through Yelp and they’re very responsive and gave thorough explanation. Making appointments was easy.We had Conner as our technician and did an amazing job! We had rust stain that was in another room that we didn’t plan to clean and was just asking him on tips on what we should clean them with, but Conner went above and beyond to clean the rust stain and he explained that it doesn’t take a regular cleaning product to clean them. Thanks to Conner now our rugs are clean, fuzzy, and smells amazing. Definitely would recommend Pure Clean.
Nadia Sibuea
13:58 06 Jul 22
Mickey cleaned our entire two story house carpets. He was just amazing. Was completely professional, amazingly friendly and courteous. Tried his best to remove the urine stains our little rascal dog left. Lot of the spots unfortunately still remain and are noticeable, but it was mentioned on a trial run in a separate area previously that they may not really come out more than that, which I had already accepted. Would recommend a trial run on a smaller area before doing the whole house as I did so there are no surprises. Love the company and the extremely professional and really friendly staff. Thanks Pure Clean!
Prabash Nanayakkara
22:02 01 Jul 22
SO HAPPY! Between a kid and puppy our carpets were in sad shape. Scotty did an amazing job and was quick and helpful. Thank you! It’s been a minute since I’ve seen our carpets look this good.
Christina Taylor
00:12 10 Jun 22
Pure Clean was awesome to work with. Very friendly staff from beginning to end through the entire process. They were very clear about the services they offered and how soon they could get on our schedule. They were fast and very responsive and proactive in their communication. Our technician Ben was awesome, friendly and fast. Whole house was done in under 90 minutes. I would highly recommend them for everyone and would definitely use them again.
L.J. Nielsen
19:16 24 May 22
Best of the best!! I’m so happy I took a friends recommendation to this company when I was in desperate need for carpet cleaning – I had hosted a party and of course ended up having multiple kinds of stains, My carpets were in bad shape.It was like walking into a new house after they did their awesome cleaning job because it smelled so fresh and clean and my carpets looked completely different – like brand new!! Along with great customer service and fast and efficient work, I will most definitely use this company every time I need ANYTHING cleaned.
Brandy Lobdell
17:50 23 May 22
We had a great experience getting our carpets cleaned by Eric! We needed professional carpet cleaning at move-out per our landlord’s request, and we were afraid that little could be done for our carpets, which are old and in rough shape. Eric was able to remove years’ worth of dirt and old stains, including pet stains, in just a few hours! We were shocked at how much better our home looked after our service. It’s just a shame that we are moving out so we can’t stay to enjoy the clean floors! Eric was on time, very friendly, and did a fantastic job.
Kai Strange
02:01 29 Apr 22
I couldn’t be happier with Pure Clean and our cleaning team, Connor and Riley. You can never be sure what your experience will be even when reviews are stellar, and this was a *big* win. The reviews are dead on; from the first phone call to the results — *flawless* customer service all the way around (rare these days) and the carpets look and smell amazing! — this was a perfect experience. Highly recommended!
C Cloutier
20:20 18 Apr 22
Pure Clean is one of the most polite responsive caring companies I have ever run across. In today’s world of sub par customer service, they shine. Their presentation and answering of questions for what I needed was superb. They were polished and professional in their approach. They kept in touch every step of the way; their service included coming to MY HOME and picking up the carpet!! The area rug was old but wool import and originally a very pricey item. Over the years it had gotten dirty and especially the white fringe edges of one side were totally very dark dirt stained. They did an excellent job getting it out and making the fringe white again. Then the service guy (who was also very nice and polite and on time and texted me when he was getting close) delivered the carpet back to my house all clean. I mean who does this stuff these days? I am SO impressed. I cannot say enough about Pure Clean. I will use them again and again and would recommend them to anyone looking for the best service at a very reasonable price.
Stephanie Pirie
00:26 06 Apr 22
Best Carpet Cleaning service I have ever dealt with! Ben is responsive, punctual, very personable and an extremely hard worker! He has earned our business for life! BEST IN THE BUSINESS!Jon came out today to do a spot clean up and was prompt, professional and did an awesome job! We LOVE these guys!
Vicci Miller
20:30 22 Mar 22
I highly recommend Pure Clean. We had the carpet in our high traffic family room cleaned and it looks and smells great. Light pet stains gone and fresh smelling, great looking carpet remains with professional, friendly service. I’ve had them out many times and have always been very happy with results. 5 star rating all the way!
Emily Long
20:37 07 Mar 22
Mickey cleaned our carpets for the new owners of our home. He got them looking very nice and clean.We did have a few stains that wouldn’t budge, but our carpets are 23 years old,and he definitely gave it his best shot. You would never know they are that old. Mickey got them looking cleaner and brighter. He was very nice and professional and I would definitely recommend him and this company. It’s also nice knowing that their products are kid and pet safe. Thanks again Mickey for a great job!
Tama DeGeus
00:01 11 Feb 22
Excellent service! Jon was on time, gave excellent information, and cleaned our carpets better than anticipated. I wasn’t sure if we would be able to get out holiday wine stains and pet stain. He got them up no problem! Appreciate the service and the professional techs that come to visit in our home. Will definitely recommend service and repeat when needed!
Candy Pate
18:53 23 Jan 22
Ben Y. from Pure Clean came today to clean my wall-to-wall carpets, they look great and he got some tough stains out. He was friendly, professional and knowledgeable and I appreciated him explaining the different options without a lot of sales pressure. Scheduling was easy. On the pricey side, but a thorough cleaning and no lingering chemical smell, which I appreciate.
Lady Bug
22:14 22 Dec 21
Connor did a fantastic job on my furniture. It looks brand spanking new and my whole house smells fabulous. My furniture is about 7 years old I’ve never had it cleaned before and I did not realize what a difference it would make. Even the cat is going bonkers. They did a superb job I would not hesitate to recommend these folks to anybody. They also have mattress cleaning I think I’m going to look into that next!!! It gets all the dust and everything out of the mattress and that sounds pretty exciting!!!! Vince cleaned my big living room area rug and it looks brand new too! What a fabulous Christmas present to myself!!!!!!
Caroline Baertsch
20:02 22 Dec 21
Mickey was super nice. Very professional and explained the various levels of pricing. Although more expensive than other carpet cleaners, it’s well worth the extra money. Our 20-year old carpet looks amazing. Less expensive cleaners have never been able to get our carpets this clean.
Behrens Debbie
16:45 21 Nov 21
Jacob did a wonderful job cleaning our carpet. He was informative spelling out the company services & options. He answered all our questions & addressed all our concerns. He was helpful getting the room set up for cleaning.Most importantly, he had a personable, positive attitude along with great enthusiasm for his job. He was a pleasure to work with, delivered top notch service, & we would highly recommend him & his company to family, neighbors, & friends.Mary Jo & Bob Burk
Mary Jo Burk
20:31 20 Oct 21
Conner was SO professional, efficient, and had excellent communication. Not at any point that I wonder where he was at or about the potential quality of the work. I was thoroughly impressed and absolutely will use the services again as well as recommend them to my friends. Thank you!I also really enjoyed the automated reminders as well as a very transparent cost estimate prior to doing the work. Excellent!
Yuliya Shirokova
18:52 15 Oct 21
The thing I love about Pure Clean is that they truly care about getting your carpet clean and healthy. You can tell there is a lot of heart and soul in this family owned company. They have been able to get stains out that others have not. Eric is very knowledgeable about the needs of different carpet materials and how best to treat them. The quality is superb and my house smells clean and fresh after the cleaning. Great company and service… Love it!
Kim Strehlow
22:13 18 Aug 21
We have used this company twice recently and about 4 times in the past 7 years. Each time I was impressed with their professionalism and thorough care. They had to come back to repeat a room due to a new puppy accident and offered a nice discount. The technicians, John and Scott were on time, very knowledgeable and personable. I definitely recommend this company.
Suz
00:20 04 Aug 21
We had Mickey come out to our house for general cleaning (dogs and kids). He was incredibly thorough in explaining the process and outlining all available services. He took the time to make sure I had all my questions answered before he got started which was great! It’s clear that he’s great at his job and takes care to ensure everything is done right. Will definitely be having Pure Clean out again! I have plenty of things for them to clean 😁Also, their prices are quite reasonable – zero complaints!
Brian Duimstra
19:12 23 Jul 21
This is my 3rd time using Pure Clean. Donovan arrived promptly at the scheduled time. He did a great job explaining the options I had for cleaning my 25 year old carpet, dealing with pet stains and wear from traffic patterns. When he was done it looked amazing and smells so clean. . Pure Clean has a happy customer for life here.
Janet Gollofon
00:40 02 Jul 21
Pure Clean did an excellent job cleaning my carpets! I really appreciate that they do not use chemicals in their cleaning process. Better for your home, better for the environment! I also like that they extract more of the water than other carpet cleaning processes I’ve experienced. My carpet felt almost dry when they left and looked great. Eric, the technician, was friendly and professional and got the job finished in a relatively short amount of time. I would highly recommend Pure Clean!
Betsy Vaninetti
14:59 21 May 21
These guys were great. Had a dog emergency the night before and the carpet was the victim. I was able to get an appointment that next morning. Connor came in and did their magic. I liked how thoroughly they explained and took the time to make sure you understood the process. I’ll definitely use them again.
Gary Barone
15:38 20 May 21
Pure Clean is the place to go! We just bought a new house and have a little crawling baby. We knew we wanted to start out with the cleanest carpets – Nathan from Pure Clean did such an excellent job! Our carpets look brand new. From the scheduling process to payment, everything was so easy and extremely clear. Thank you Nathan for explaining each aspect of the process and being personable and efficient! We are so happy we decided to work with Pure Clean as we move into our new home.
Molly Murdock
17:19 06 Apr 21
I’ve been using Pure Clean for my apartment’s carpets for about 10 years. When I moved in, I thought I had gray Berber carpet, but when they came the first time I was shocked that the carpet was actually a lovely cream and beige heather. I’ve since had them clean furniture and steam tile as well and I’ve never been disappointed. I just love how fresh and new everything looks afterwards. Always prompt and courteous, careful and professional. Highly recommend!
Audrey Alexander
21:19 29 Mar 21
Wow! Pure clean is a great company! Jenny helped me book my appointment and was so nice. Then when it came time to clean the tech sent me a text message letting me know when he’d arrive and sent me a picture of himself. Something so simple, meant so much to me. The tech was great at walking me through the process. Everyone I came in contact with was kind, courteous, and very professional. It’s just one of those companies that you enjoy working with and trust has your best interest in mind.
Cameron Hardy
20:40 24 Mar 21
This is the second time we used Pure Clean Carpet Cleaning and once again I’m so glad that we did! Devan was very thorough, kind and professional. He got the approval of our dog, Farley as well. Thanks so much for doing such a great job and the carpets look awesome!Thank you also to Eric Surdi who was here cleaning the carpets in 2018.:) A tad late with the review but we also really appreciated how kind and thorough Eric was! We appreciate you all a bunch! Thanks so much!!
Eduh Agora simm
20:55 15 Mar 21
Conner came right on time, spent a few minutes explaining the different levels of treatment and then when he noted we were eager to get started, cut the spiel and proceeded with his work. We had two spots that needed special treatment and worked extra to get the pet and drink stain out. All in all, it was one of the best experiences we have had with a rug cleaner and we would do it again especially if Conner is our technician. I highly recommend this company and its staff
John Sanders
18:31 15 Mar 21
Second time using Pure Clean, this time for carpets (first time was a mattress cleaning, also great). Connor was friendly, professional, arrived within the scheduled window, explained everything, and did a great job. I really appreciated how he set expectations at the beginning of the service, and then exceeded those expectations. Not only are our carpets clean, but the service left an overall feeling of freshness and comfort in the house. 10/10 would recommend, would use again.
peter middleton
19:17 28 Feb 21
Have used Pure Clean four times now and they do phenomenal work! Love that their carpet cleaning process doesn’t leave residue and is fast drying! Their technicians are always friendly and professional. We will continue to use Pure Clean for all areas of our home (carpet, area rugs, upholstery and our tile floors!) Do not hesitate to hire these guys! They aren’t the cheapest but are the best and most thorough!!
Kelsey Bergren
03:43 07 Feb 21
We were most impressed with our carpet cleaning experience with Scottie!He is knowledgeable, personable, professional and communicative . Heexplained clearly everything he was going to do. He protected our environment, and took great care with moving pieces of furniture!He was able to remove stains from our off white carpet that had beenthere for sometime, without previous resolve with other products and cleaners!We appreciate how careful and thorough he was! We have already referred your company, and Scottie, to friends and other condo neighbors.
Donna Kleweno
04:56 29 Jan 21
Scottie was so professional, respectful, hardworking and a pleasure to have in my home. I had to leave the house and felt completely confident and trusting leaving him in my home to clean while I wasn’t there. He did an excellent job protecting my walls and keeping the doorway covered in a drape to prevent heat loss. He offered me a discount even though I was 1 month behind scheduling getting my carpets cleaned. He even saved me money by just seeing if cleaning the carpets would take away the puppy pee spots. And my carpets are all white! They look to beautiful and smell so clean and fresh! Thank you Scottie!
Annabelle Zastrow
01:25 20 Jan 21
Best Carpet Cleaning service I have ever dealt with! Ben is responsive, punctual, very personable and an extremely hard worker! He has earned our business for life! BEST IN THE BUSINESS!Jon came out today to do a spot clean up and was prompt, professional and did an awesome job! We LOVE these guys!
Vicci Miller
18:09 18 Jan 21
This is hands down the most professional carpet cleaning company I have ever had the pleasure of dealing with. Their cleaning engines are the most powerful on the market, thus the dry time is much less than w/ their competition w/ less powerful cleaning engines. They take care in placing protective guards on wall corners so that the hoses/equipment won’t scratch up your walls. My tech was very professional, and did the best job cleaning up a pretty dirty carpet! I booked my appointment online, they gave me a reasonable time window of when they would be there, and they were on time! If your carpet needs a DEEP thorough cleaning, look no further than Pure Clean.
Bitty Smalls
15:00 30 Dec 20
This is my first time using Pure Clean Carpet Cleaning service and I will forever be a customer! They were prompt professional polite and responsive. From start to finish they were detailed in all explanations and in their cleaning process. My technician Donovan was kind and considerate through the whole process, patient with all my questions, and incredibly knowledgeable. The company had great communication with email and text alerts so I knew exactly when they would arrive. I look forward to using Pure Clean again in the future and trying out their vast variety of cleaning services they provide!
Megan Anderson
17:59 28 Dec 20
Dominic and his partner arrived respectfully with masks and shoe covers and examined everything they saw including using a black light flashlight to find pet stains and explained what they would need to do to remove a large pet stain area that had wicked up from a past cleaning. Theydid their work quickly and efficiently. My carpet looks and smells wonderful. Then to top it off, I forgot to give them my valpak coupon so I called the office to see if they could still honor it and they were more than happy to do that for me. I will definitely use Pure Clean from now on.
Christy Swamy
22:35 14 Dec 20
Absolutely amazing service! Our technician was extremely knowledgeable and very personable. He left the carpets spotless. Cleaner than I have seen them since the day I moved in three years ago. Plus I love that this is a family owned business. Will definitely be using this company in the future.
Laura Nguyen
00:45 25 Nov 20
Pure Clean is the best!! I have used them for many years, back in the day when Ben (the owner) came out! Excellent service by friendly and knowledgeable technicians. If something isn’t right, they make it right. Jenny in the office is great, very caring and helpful; a few weeks ago I mentioned a possible discrepancy on my bill, and within a couple of weeks I received a reimbursement check in the mail. I am always pleased & satisfied with Pure Clean!
Amie Beisel
03:55 22 Nov 20
Super service! I like this company so well I’ve a standing appointment each year in November to prep my home for Holiday visitors.I receive all of the best options for my carpet cleaning needs. I choose the level of services at that time, I like that.The master carpet cleaning Tech (Donovan), who has provided excellent service for the last two cleaning appointments, always comes up with the perfect options for my cleaning needs. This year I’ll be scheduling two visits as I have some new furniture arriving at a later date and would like to have the affected room cleaned just prior to that furniture arrival. See you in January, and then again in November 2021, Donovan!Superb results! I could not be happier with how fantastic my carpets look EVERY TIME I hire Pure Clean! Thank you!!
Linda Andrilla
19:09 12 Nov 20
Devan was thorough in explaining the various options to me, and did not try to up sell or pressure me on any of the options. I bought a carpeted house where the previous owner had a dog, and the entire place reeked of pet. He did a detailed and thorough cleaning job, and pulled handfuls of dog hair from the carpet, and completely removed any pet smells. Highly recommended!
Brian Z
22:49 09 Nov 20
Nathan was great with helping us get set up with everything. Quick responses and provided us great information with setting up our first appointment. Devan the tech who did the cleaning was great! Very polite and professional. He explained everything thoroughly and provided excellent customer service. He did a wonderful job! Our carpets look great! We will be setting up another appointment to finish our other room and I hope Devan is available for our next appointment to be our tech again. Excellent service! Great experience! Thank you!
Angelia V
23:46 10 Oct 20
My technician was considerate and honest about how difficult the stain would be to remove. He did a great job of setting expectations up front as we discussed the options. He started with lower cost methods and showed me the outcome. I felt zero pressure to try the final most expensive option. Even though this particular stain could not be completely removed, I have had great results with this company with carpet cleaning in general. I appreciate their ethics and would recommend and call them again.
Autumn Stroupe
01:26 08 Oct 20
We needed a miracle while dealing with a family emergency and Pure Clean came through for us with flying colors!They accommodated our need for a “same day” carpet clean request and were kind and compassionate to our family situation while also being very professional. Donovan Lenaburg was our home technician who performed the service and he was outstanding and a big reason we were able to have this miracle done for our family and the carpets turned out great.Forever grateful and would highly recommend Pure Clean and Donovan for anyone needing a great service and a great technician. THANK YOU!
Steve Larson
00:16 07 Oct 20
Such helpful and professional top notch customer service. Jenni took the time to give me all the info I needed. Connor did an amazing job getting the heavy stains out of the carpet and looking new again. Great value for the price. Highly recommend!
Stephanie Owens
16:27 02 Oct 20
A++ We had an exceptional experience with PureClean! We received a reminder e-mail prior to our appointment and the staff member arrived within the designated time frame indicated. He reviewed the cleaning job and explained details of the process. Before coming into our home, he put on shoe booties and was courteous while here. Within 1- 1/2 hours, our 3 rooms and a full stairway were sparkling clean. It took a bit longer for the carpet to dry (about a full day vs. 8 hours mentioned) but it was not problem for us. The price was good too. Would highly recommend!
Kay Kopp
03:37 29 Sep 20
This is the second year we have used Pure Clean services to clean the wall to wall carpeting in our home. Each time after being cleaned, the carpeting looked brand new. Our technician was Eric last year, and we requested him again this year. It’s understandable why he has a 5 star rating. He worked carefully, efficiently, and courteously.
Jan Hunter
20:08 22 Sep 20
Wonderful service, with no strong chemical orders. I am very happy with the results.
Stacy Gauthier
19:00 20 Sep 20
We have not had our carpets professionally cleaned since we built our house. We will no longer try and do it ourselves! Eric did a great job and went above and beyond. We had pet, kid and traffic stains. Our carpets look and feel new! We are so pleased!Thanks for being so thorough, Eric and Pure Clean!
Michelle P
18:19 18 Sep 20
I’ve been a loyal PureClean customer for 6 years and I’ve never looked back! Why am I so satisfied? #1 my carpets always look brand new after they leave. #2 I feel good about their cleaning process and chemical free cleaner – as a mom with 3 little kids, I need to keep our family safe and healthy. #3 impeccable service each and every time. All service people we’ve had are professional, clean, kind, and efficient. I can trust them while they’re in my home. #4 I appreciate the text message they send when the service person is on their way. The text includes a picture and bio. #5 I believe I pay a fair price for their service.
Andrea Wojcik
07:20 16 Sep 20
Showed up right on time, very professional. Wore a mask and booties. Did a very thorough job. Carpet and couch look fantastic!!
Damian Flynn
22:00 15 Sep 20
My first time using Pure Clean and I am so happy! Super professional technicians, explained options and services well. They listened to my challenges, did an excellent job and gave me some helpful advice. I will be using Pure Clean again! Thanks guys!
Lola Twelve
23:51 14 Sep 20
Very friendly customer service on the phone and in person. Our Appointment was easily made for carpet cleaning. We also needed our carpet stretched and they scheduled that for us to happen on the same day before the carpets were cleaned. Our technician, Donovan, showed up on time, was very prepared with information before starting the cleaning process, and wore a mask due to COVID-19, which was very much appreciated. I would absolutely use this company again and recommend them highly. Thank you, Pure Clean!
Paulette Green
19:22 09 Sep 20
Everyone I encountered in the process of having my carpets, area rugs, and every piece of upholstered furniture in my home cleaned and sanitized was top notch! From Jeni who gave me a quote, to Donovan that did the cleaning, down to the delivery guys who placed my area rugs for me were truly really great to work with! The end result was outstanding!! I’ll use them again and highly recommend them. Rachel
Rachel Scott
22:43 08 Sep 20
Eric was very knowledgeable and super friendly. He did an excellent job at making my dirty carpets look great!
Lisa Brand
19:07 02 Sep 20
Thank you Donovon from Pure Clean for a fantastic job. He arrived with a mask on, was professional, conscientious, thorough and friendly. He explained the process, we choose the service we wanted and he got right on the job. One room we were really concerned about perhaps having to change the carpet is now so clean it looks new. Thank you again for a super job! We will definitely use Pure Clean again.
Kirsten M B Shaw
18:59 12 Aug 20
Super grateful for the service we received. Donovan was incredibly kind and knowledgeable and extremely detailed with the work he provided. We have two pets and he was able to explain all of the details as to what service treatment we needed and why. I’ve never felt more confident in the quality of service we received as well as seeing visually the immediate effects. It’s been a few days and my house smells so much better too! Highly recommend and I’ll be using them again.
Jazmin Leader
04:45 11 Aug 20
The experience was outstanding! John showed up on schedule and thoroughly explained the process and options. Their work is top quality and very reasonably priced. We paid about 60% of the cost for the previous service. The result was pristine including the removal of several stains. We will definitely use them again. And we highly recommend John.
Rich Longstreth
23:26 04 Aug 20
Eric was an absolute pleasure to meet and work with in our home. He was very professional, friendly, thorough and respectful. While we do appreciate all the services of those we hire for work around our household, what we appreciate even more are the individuals, like Eric, who give us countless reasons to be a returning customer. Eric exceeded all our expectations and we will definitely be using Pure Clean again in the future!
Johanna Battrick
20:06 03 Aug 20
Mike was amazing. This morning he text me a greeting with his photo. It made me feel safe knowing what the person looked like. Great customer service. He explained everything thing including what the price would be before he started. I plan to use them for my home next month and requesting Mike.
Ann Gosanko
19:19 23 Jul 20
Mike was amazing. This morning he text me a greeting with his photo. It made me feel safe knowing what the person looked like. Great customer service. He explained everything thing including what the price would be before he started. I plan to use them for my home next month and requesting Mike.
Ann Gosanko
18:05 15 Jul 20
I’ve been reluctant to have my carpets cleaned in the past because of the hassle of moving furniture etc. My technician came in and explained the service to be performed and let me choose from a menu of services and prices. He then went to work and did a through job, was very courteous, and respectful of my belongings and was personable. I have scheduled them to come back next week to do more work. I recommend this company for their great service.
Ann Walker
21:13 08 Jul 20
Very happy with finished product. Donovan explained the different services they offer in an understandable and friendly way, our carpets were very dirty from several years of dust and cats and he made them look great for being 18 years old. Some old stains wouldn’t come out but some large ones did, which was huge for us. Not cheap, but they have to buy expensive equipment and hang onto people like Donovan, so understandable. Very satisfied with finished product.
Gordon Wilkins
04:03 08 Jul 20
Pure Clean did a fabulous job cleaning not just our carpets but our upholstery as well. Donovan arrived on time, wore a mask, shoe protectors and took the time to protect our home as he laid out the cleaning hoses. The carpets look like new and I feel great knowing the process used to clean them is safe for my family to be around!
Kayti Rea
23:54 07 Jul 20
Excellent cleaning and disinfecting, highly recommend. Very professional, pointEd out problem areas and helped me to a solution in my price range. I feel safe with my little ones moving into our new house with older carpets. If the prior owners had pets or if you are a germ or clean freak this is the only way to go—other than replacing carpets. LOVE THE RESULTS!
Tina Boyd
14:03 03 Jul 20
Excellent cleaning and disinfecting, highly recommend. Very professional, pointEd out problem areas and helped me to a solution in my price range. I feel safe with my little ones moving into our new house with older carpets. If the prior owners had pets or if you are a germ or clean freak this is the only way to go—other than replacing carpets. LOVE THE RESULTS!
Tina Boyd
14:03 03 Jul 20
Wonderful professional service! My wife and I have used Pure Clean twice now and both times we had the same great experience and what a job they do. Talking with the guys each time; the owner doesn’t cheap on equipment which shows in their ability to do quality work.
justin zaha
02:00 03 Jul 20
Great job of cleaning heavily soiled areas in carpet. Arrived on time and very efficient. I chose their “basic” lowest cost cleaning option, except for 1 room. The total price was more expensive than my prior carpet cleanings, but worth it. Definitely would use them again!
Beverly Fletcher
21:59 29 Jun 20
I have used Pure Clean for 4 or 5 years and every time they leave my carpet looking brand new! They are always friendly and helpful moving furniture that isn’t too heavy. During this COVID period they arrived with mask, gloves and booties and keep to social distancing. They have also cleaned two Persian rugs and done an excellent job. I use their services annually and more often (a bad wine stain) if necessary. I highly recommend Pure clean
Beth Brooks
18:20 24 Jun 20
The Staff is easy to work with. The service was great and the results were even better. Their process makes my carpets look much better than other services I have had and they are not soaking wet! They were barely damp and completely dry in about 4 hours. THEY ARE THE WAY TO GO!! Honestly.- Gary William’s June 22, 2020
Gary Williams
23:08 22 Jun 20
Donovan was an excellent technician! He was meticulous in cleaning a very tough carpet stain and then cleaned the entire room and our closet. It looks fantastic! Also he cleaned and sealed the grout of our shower which has a natural stone floor. I have had a terrible time cleaning it myself. Donovan did an amazing job, it looks so fresh and clean. I also appreciated the protection of the corners and doorways so his equipment didn’t scratch the areas. He was very courteous and conscientious, PureClean is my go to company from now on. Thank you for excellent service!
Jackie Duffy
18:24 18 Jun 20
Our technician Mike was great! Our communication and correspondence leading up to our appointment was helpful, they even sent a text day of with a picture of the technician that would be showing up as well as his bio. Mike was extremely knowledgeable and helpful in selecting the right services we were needing. Will absolutely use them again in the future!
Stephanie Robicheau
01:01 18 Jun 20
Our carpets came out cleaner than we thought possible. Our technician was professional, knowledgeable and friendly. The price was spot on to the quality of the service. Will definitely use them again!
Tonyia Cairns
17:18 08 Jun 20
Eric came to do my carpets this morning and did a fabulous job! The carpets look like new. He was friendly, knowledgeable, and very thorough. Getting the appointment scheduled was hassle free and simple. Pure Clean kept me updated with notifications and reminders via email and text. Great communication, excellent service! Would highly recommend this company to all.
Danielle Moe
18:23 20 May 20
We have used Pure Clean for two homes, my husband’s office and a rental property. They do an incredible job. Always prompt and professional. The carpet in our rental is very old but you would never know it after our most recent cleaning. Shout out to Donovan who did such a great job! I would never hesitate to recommend Pure Clean.
Dana McNamara
17:05 11 May 20
I have been with this company for years. Every six months they come out and clean my home. They do such an amazing job that I couldn’t even think to use another company. They are very professional and the company will send me a text before the technician arrives with his name and photo. They take extra care when they prepped my area to clean the carpets. They also give me a free bottle of stain remover that I can use in between my services. I’ve never had such clean carpets and the carpet dries really fast too! I get the healthy home package and sometimes I get rooms done and sometimes just the stairs and landings.
Shannon Buck
17:25 04 May 20
I was really impressed with the services. Are used them to clean the carpet in the rented house that I was moving out. They sent me a text with a picture and a brief introduction of the pro that’s coming to my house in advance. When Erica showed up at my house she was professionally dressed and was very courteous. Eric was also very knowledgeable and did an excellent job cleaning the carpet. The carpet had some old stains from previous renter and Eric did excellent work treating them. I was so impressed with the quality of the service that I am going to set up another appointment with Eric to come to my new house to do a deep cleaning of the carpet next week. I would highly recommend this company and it’s service!
Xiaolu Lin
20:21 28 Apr 20
Pure Clean Carpet Cleaning- They are truly the best carpet cleaning service I have ever used! I highly recommend them! Truly- they are the best! We had light cream carpet that was very soiled and after several years. When they were done cleaning the carpet looked brand new. Amazing! ~Karen
Karen McKenzie
15:29 11 Mar 20
Jon showed up at my house this morning to do a deep clean on a couch. He was extremely professional, quick, and informative. He was able to get most all of the stains out and did a great job. He put on shoe covers and we felt extremely comfortable having Jon in our home. The company itself was extremely professional and prompt. I would highly recommend Pure Clean – and ask for Jon!
Noah Tunick
18:13 06 Mar 20
Our technician, Eric, was great! Very professional and knowledgeable. No up-selling, just information so we could make an informed decision. The quality of the work was excellent as well. I am a realtor and have see the work of many carpet cleaners. None have compared! I referred them to a client this week and they were impressed as well. I will definitely refer them to any client looking for any of their services. They do a lot more than carpet cleaning.
Sheryl Mullins
18:35 05 Mar 20
Pure Clean was a fantastic company to work with on having all of the carpets of our house deep cleaned. Sawyer, our expert carpet specialist really went above and beyond explaining all of the processes he would use to ensure we got the highest quality and value for the cleaning we needed. I wouldn’t think twice about using Pure Clean again in the future. Thank you so much!
Bryan Davidson
00:07 16 Feb 20
The cleaning of the carpets at our commercial building was, hands down, the best cleaning in the 18 years of yearly cleaning we’ve ever had!The cleaning of our home carpets turned out almost brand new looking 17 year old carpet. I’m impressed!
Dan Eide
18:54 12 Feb 20
I have had a lot of vendors over the years PROMISE huge, and deliver very little. This company and its employees are top notch. I have just starting using there services, but I feel like this is a company I can rely on for a very long time. Quality vs price is very fair.
Justin Klein
23:53 04 Feb 20
I asked my friends for a carpet cleaning recommendation, and several mentioned that they were very happy with Pure Clean. I live in Hawaii and have a rental in Washington, so communication and trust are very important. Pure Clean sent texts confirming my appointment and on the day of, texted a pic of the technician that would be arriving at my home. That’s definitely a nice service and gives the homeowner peace of mind. Sawyer did a thorough inspection and gave me a detailed description of each package. He also sent before and after pics of the targeted stains. I also like that their process uses no harsh chemicals, yet thoroughly does the job. My property manager said the carpet looks great! Sawyer was able to extract the dog hair, dander and odor left from former tenants. Overall I’m happy with the service and would definitely recommend Pure Clean.
Brigette Cabacungan
19:15 01 Feb 20
I just had the pleasure of having my carpet cleaned by Mike Stinson of Pure Clean Carpet Cleaning. To say I am delighted is an understatement. My carpet has taken quite a beating over the years and was in poor condition. It looks like new. The deep dirty stains, pet marks, all sorts of life spills had taken its toll and I was concerned they could not be removed. But Pure Clean works magic! And it is safe for our little dog. Our carpet looks clean and bright and smells wonderful. I am very grateful!!
Cydney Watkins
17:38 27 Jan 20
I had never used Pure Clean before. I had heard that they clean using environmentally friendly products. Donovan came to clean and I had such a great experience. He helped me finish moving the remaining furniture. He explained the process and gave me a full rundown of options. He was friendly and hard working. My carpet is spotless!
Denise Winter
23:59 07 Jan 20
Our technician was extremely professional and informative when discussing the service, pricing and helpful hints. 100% satisfied with Pure Clean and would use them again. My carpet looks amazing. I highly recommend this company and their staff.
Emily Thomas
23:32 02 Jan 20
Connor was great tech and very professional. He was very careful with all his equipment and did a fabulous job throughout my entire house. I have used other companies in the past and have not been pleased with there workmanship or equipment I will definitely use Pure Clean again and I have already scheduled a appointment for next year. I highly recommend Pure Clean!!!
Mike McCally
20:07 23 Dec 19
This was my third cleaning by Pureclean, and again the experience was great. Conner could not have been more professional… skilled, efficient and kind.He was very careful in protecting the furniture as well, which is greatly appreciated.5 stars may not be enough. Thank you!
Jim Beley 2
22:23 19 Dec 19
Excellent service from start to finish. Thorough to say the least. The carpets quite literally look like new. Donovan clearly knows his trade. Thanks, guys—I’d give you a 10/10 if there were more stars.
limeypride
00:39 11 Dec 19
Great service! Just bought a older home and not able to get carpet installed until after the holidays. So we decided to have the old ones cleaned before we moved in. Donovan was great, we explained our situation and he offered solutions with out going over board…carpet looks way better than before. Definitely recommend them and the service….
Jim Brooks
22:10 10 Dec 19
Connor was extremely polite and did a wonderful job on my carpets. We had a conversation about my wood floors and he said the the darker color wasn’t dirt so much as wear on the wood. I said I was planning on having them redone next year so he said put the money toward that. I will be calling Pure Clean for recommendations. Thank you!
Jeanette Backstrom
21:37 27 Nov 19
Pure Clean always does an excellent job on my carpets. Eric is very friendly, kind and very flexible. I’ve used Pure Clean for quite a few years now and have never been disappointed with the results, be it carpet cleaning or grout painting. And their is no lingering odor. They are the best!!
Kathy Webb
18:07 22 Nov 19
Pure Clean came in and cleaned our CREAM WOOL wall-to-wall in our offices. We are all so very impressed. They were even able to remove an old butter/coffee stain. I can’t say enough about how awesome it looks. Thank you so much!!
Jessica Thorsen
18:45 15 Nov 19
Friendly technician and great service! The tile and grout was dingy and it looks like it’s almost new. I noticed one little spot that didn’t look like it got cleaned and the technician was super accommodating about cleaning that spot. He said he must have missed it and didn’t hesitate to take care of it! I would recommend them and definitely will be using their services again in the future!
Anne S
22:26 14 Nov 19
Awesome company for upholstery and carpet cleaning. Very professional, understanding and accommodating. Beautiful job on my hand dyed Persian rug and cream couch. I’ve used them many times now for past several years. Pure Clean is awesome! You will not be disappointed.
Grace Chen
05:19 12 Nov 19
We have been using Pure Clean for a couple years now for our carpet cleaning needs and have always been impressed by the quality of service and wonderful staff. We have a dog that’s had a few accidents and their pet stain and odor process is amazing! They truly are the best! We will be using them for many more years ahead.
bree ahrensfeld
03:22 12 Nov 19
FINALLY A GREAT CARPET CLEANING COMPANY IN SEATTLE!I have struggled with finding someone trust worthy and affordable to clean my grandma’s carpet.Someone actually answers when you call, which is rare these days. I perfer to talk to a human.They were able to get me in pretty quickly and was able to use my coupon hassle free.Mike came out (on time might I add) and explained everything to my grandma in a professional manner.He was able to take out stubborn stains that have been there for YEARS!My grandma loves her clean carpet. When we need our carpets cleaned again, Pure Clean is going to be our first and only call.
Lesly Gaona
23:53 06 Nov 19
Mike Stinson arrived on time to clean my carpets. He was friendly and I felt confident after he explained the different plans for cleaning. I chose the Platinum plan, and I serioiusly have never seen my carpet look like new in 10 years and 3 other competitors. Mike explained all services and once he did this I decided to have my HVAC cleaned and I felt that paying for the warranty was worth the price. I would recommend this this to my anyone.
Jane W
00:04 06 Nov 19
Pure clean was amazing. We had 5 year old carpets cleaned, all the brown spots where we walked regularly got completely cleaned. We also had coffee and incense stick stains on some places which got completely removed. Stairs were also cleaned to perfection, one stair at a time. Work ethic was amazing staying late to make sure all 2000 sqft carpet was cleaned, was just amazing. Carpets looks like new. Setting up appointment was also easy.
Anil Kumar Revuru
01:52 02 Nov 19
Our service technician Donovan was extremely knowledgeable and professional. We were extremely satisfied with how well the carpet looked upon completion. He explained everything thoroughly which eliminated all of our questions in advance. We will definitely use this company again and request Donovan as our tech. Very happy with the results!!
Michael Davis
23:37 16 Oct 19
Pure Clean customer service from beginning to end was excellent. After the carpet dried there were a few spots that didn’t come out. They immediately addressed the issue and scheduled the same technician to come out to take care of it, no questions asked. He got the spots out in just few minutes and was on his way. This the second year that I’ve use Pure Clean and I very satisfied.
Robert Fahl
23:04 07 Oct 19
I am very impressed. The carpet looks like new. I am not joking. We have 3 kids and a small dog. We have had some steam cleaning and some chemdry over the years, but this is by far the best! Donovan was very personable and worked hard to make certain we were happy. He didn’t oversell, but was very honest and gave good advice. He even was able to get an ottoman that I thought was a goner to look incredible. I really believe in the quality of this company and system. I am impressed at the quality of the employees. We needed a ton of work and even the owner reached out and made sure we were happy with our service.
DanJenn Pak
02:29 05 Oct 19
Eric was incredible! We have big dogs and kids and our carpets were not too happy looking but they are incredible now! Eric was so great to chat with and we look forward to having him back out to do the rest of the house and our grout! Thanks so much again!
Maegan Harris
19:38 04 Oct 19
Great experience. Easy to schedule, liked all the text communication, including a photo of my tech. Scott arrived early, helped me move some things, and listened to my concerns. He offered me several cleaning packages and worked with me to get just what I needed. Scott was pleasant, friendly and a very hard worker. My 12 year old carpet looks great, and SO much better. Like the fact that they brought their own special water in their truck, and didn’t have to hook up to our water supply. Totally recommend this company AND Scotty!
Diane Brodd
04:42 04 Oct 19
Pure clean is awesome! Nate is very polite and professional it was great to have him here. The comment above is from a previous service, but as expected Eric provided the same professional and reliable service. I have an elderly dog they can’t hold his bladder too well anymore, but with Pure Clean helping me out I can keep my home clean and healthy for my family.No need to shop around for carpet cleaners these guys are as good as it gets on all levels.
Jason Poteet
19:29 02 Oct 19
Mike and the Team at Pure Clean were fantastic! Great communication with scheduling, timely for appointment and they took great care of our home while completing service. I have had carpets professionally cleaned before and knew what to expect, they exceeded expectations! Their ability to clean and extract from carpets is the best I have seen and you will be pleased with the results! I will absolutely use them again and recommend to all family and friends! Happy Cleaning!
Keely Sobole
14:10 28 Sep 19
Service was absolutely 5-star! Carpets look amazing and Conor did a great job explaining the services available. We have referred 2 of our friends to Pure Clean, and they have each been impressed with the cleaning and professional service. Highly recommend!
Jennifer Daniels
03:42 25 Sep 19
Jon was awesome, and did a great job cleaning the carpet. He thoroughly explained all the options and was easy to talk to while cleaning the carpet. I also really appreciated the measurement tool they use to detect leftover pet residue in the carpet, it confirmed my suspicion of accidents left in the carpet. He removed those spots, and made sure to clean over the specific pet odor areas. Highly recommend!
Bethany Chu
00:22 24 Aug 19
Conner did an excellent job of cleaning my carpet just as he did on the last visit. He is very thorough, reaching under, around and behind furniture wherever possible, and working hard to get spots out. He says his goal is to remove 100% of them, and I’d say he hit at least 99%! My 25 year old carpet looks beautiful.Connor is pleasant, cheerful and thoughtful as he goes about his work, as are all the employees I have interacted with at Pure Clean.As you can guess, I highly recommend them!
Mindy Stanley
05:57 03 Aug 19
Ricky provided excellent service for our carpet cleaning. He was very knowledgeable about types of stains and how he would be able to treat them. He also worked on more difficult areas more thoroughly.Since we were also interested in upholstery cleaning, he took a few extra minutes to explain the process and even offered to test the area of concern. I highly recommend Pure Clean’s services. Very professional and courteous!
Dominique Davis
19:02 29 Jul 19
Mike did a fabulous job. Very professional and confident. Explained all of the options and went into detail when needed. We’ve used other cleaning companies before and couldn’t get some of the stains out. Mike not only got rid of the stains but left the carpet looking better than new! Will definitely use them again.
Kia Munteanu
19:34 24 Jul 19
Mike did a fabulous job. Very professional and confident. Explained all of the options and went into detail when needed. We’ve used other cleaning companies before and couldn’t get some of the stains out. Mike not only got rid of the stains but left the carpet looking better than new! Will definitely use them again.
Kia Munteanu
19:34 24 Jul 19
The Pure Clean technician Eric, called to confirm the appointment and said he was running ahead of schedule and asked if he could come early. This worked out great. I was able to add tile and grout cleaning & sealing to the work order. We walked through the carpeted areas to be cleaned to determine what would be the best cleaning method for each location. I appreciated Eric not wanting to do the costliest cleaning procedure on everything. Only the high traffic areas that truly needed it. He worked efficiently and took precautions to protect wall corners from getting dinged and wore shoe covers to keep the floors clean as he had to go outside to the service truck several times. I appreciate Pure Clean using non-toxic cleaning solutions as I have a grandson that visits often and plays on the floors. I have used Pure Clean previously for carpet cleaning and will continue to do so in the future.
Mike Paulson
01:48 23 Jul 19
FABULOUS JOB!!! Donovan was amazing! Our carpets are like new again & I hate the thought of letting my 3 dogs & cat back in the house! 😊We set up a cleaning every 3 months based on the quality of the job done & Donovan’s knowledge, professionalism & personality!VERY happy with Pure Clean & it’s staff & will definitely highly recommend them!Thank you very SO VERY much Pure Clean! ❤️
Julie Engberg – Kinney
00:42 17 Jul 19
Extremely professional and first class. My wife and I are expecting our first baby next month so we wanted a safe product but still get an effective clean for our carpets. Eric came out and he was very knowledgeable and outgoing; we will have definitely them again and would seriously recommend over any other carpet cleaning company in Seattle.
Aaron Olson
00:21 16 Jul 19
Can’t imagine that getting our carpets deep cleaned can be done much better and with less stress than by Jon of Pure Clean. Jon sent us a message that he was on his way, and he appeared as scheduled. He’s a very personable guy. Jon gave us estimates for three tiers of cleaning, and clearly explained what each tier entailed. Jon was careful to protect our floors and walls, and finished the job in the time he had estimated. We’ll certainly call on Jon when it’s time for our next carpet cleaning.
Kenneth Dang
22:47 12 Jul 19
Andy was on time (even a little early, which was great) and was very personable and friendly. He explained all of my options concerning the number of rooms I had and the type of cleaning I needed. He was very clear about what I was getting for what price. I had some especially oily stains and he gave me options for that, too. And, when he set up to work, he was careful about covering my open front doorway to keep the heat in and the flies out. We agreed upon the total cost ahead of time (and the option for the extra oily spot cleaning, if the regular didn’t work). The whole process took about two hours, and I appreciate the care he took for my three rooms (one of which was a hallway/stairway). We did the walk through, and the results were amazing! I have used Pure Clean in the past, and will continue to use them!
Christie Neal
20:19 03 Jul 19
Thank you Pure Clean for doing such a wonderful job with our carpets. Eric, our technician, was extremely thorough and took the time to explain everything. He answered all my questions and concerns, noted the spots that needed extra attention, and even got out the spots that we couldn’t with any other steam cleaner. I would definitely recommend him and Pure Clean to anyone in need of carpet cleaning services.
Michelle Becker
15:57 29 Jun 19
He is a pleasure to work with, very professional and prompt. He is so respectful and he did such a wonderful job. I can breathe easier and I’m so glad I went with him to get this done. It made a huge positive difference and he was very meticulous.
Aseem Rijal Official
18:06 25 Jun 19
This is probably my best carpet cleaning service. They respond quickly and work pretty good. I want to highly recommend PureClean Carpet Cleaner. You can expect good prices and quality customer service.
Ian Elmore
11:46 23 Jun 19
John (the technician) was very knowledgeable and gave me a few options that I would have never considered unless I knew a ton about carpet cleaning (which I didnt then but feel like a pro now!). He was fast, friendly and very knowledgeable. He recommended what he would do and was honest about it. I will definitely use pure clean again and again. Thanks!Bud Thorpe TREELINE VACATION RENTALS All Purpose Cleaners Vacation Rental Maintenance
Bud Thorpe
19:45 18 Jun 19
Conner was on time and professional. He thoroughly examined our carpet to understand the services needed, and then went through a range of recommendations so that we could choose the service that best fit our needs and budget. The cleaning was extremely thorough and all of the pet stains were removed. Would definitely use Pure Clean again.
Andrea Simmons
22:58 13 Jun 19
Donovan was awesome. He explained everything in detail, describing the process, answering my questions easily and he customized a plan to fit what needed to be done and my budget as well. The entire process from making the appointment with friendly and helpful customer service reps to the quality of work done in my home was exemplary. And I love the little care package for first time customers! I will definitely be recommending Pure Clean to friends, family and co-workers. And I will definitely be utilizing Pure Clean services for my home in the years to come. Thank you so much!
stephanie silver
22:32 06 Jun 19
Donovan showed up ready to go. Did a great job. Very informative, very thorough. Third time we’ve had Our Clean company clean our carpets. Highly recommend. Great results.
Vicki Wright
22:42 01 Jun 19
Okay this is hands down the best carpet cleaning service! Don’t waste your time or money even thinking of hiring anyone else. Eric, who has worked for Pure Clean for ten years, is very knowledgeable and has a wonderful personality. He explains ahead of time what he needs to do to get the carpet back to the beautiful condition you want and expect. The work was done very professionally and I know this is a company that has my business for life. Very pleased and I am sure you will be too!
jenterline
17:15 24 May 19
Pureclean did a fantastic job on my carpets!! They sent me a text with their representatives name and picture prior to him arriving. Eric’s knowledge level was amazing. He is passionate about his work and it shows. I had one troublesome pet stain that i was worried about and he was confident before starting that he could resolve it and he did. Looking forward to becoming a repeat customer for other services that they offer as well as telling all my friends about them too!
Renae Russell
19:46 23 May 19
I was so amazed at what a wonderful job Scotty did on my carpets today! I’ve had 3 different cleaners clean my carpets in the last 4 years and obviously, wasn’t really happy with any of them,….But now I’ve found THE ONE I’ll be happy to stick with in the coming years!. I can’t say enough about the method this company uses which somehow even alleviated the darkness around the edges left by the other cleaners. And just the fact that they have a very friendly and knowledgeable clerk who answers the phone and can tell you about the method they use and it’s all green!…I’m very happy and YOU will be too!
Donna Ferguson
21:40 20 May 19
This company is what superior customer service is all about. From the first quote to the final payment, they set the bar high for home cleaning services. Their pricing is fair for the outstanding service and professionalism they offer and their communication is excellent. Highly recommend!
Christy Anderson
05:56 13 May 19
Terrific experience! Extremely responsive, easy to schedule, and so personable. We had a big job needing a move-out clean for a home we had rented for 7 years. We have 3 kids and had had pets. Eric did an exceptional job!
Kendra Rosencrans
06:36 28 Apr 19
I’m very happy with the service that I received from Pure Clean. They cleaned my carpet (pet stains) and it looks fantastic. He explained all of my options, even the cost of new carpet vs cleaning. I would highly recommend this company.
Teresa Mathews
14:13 24 Apr 19
Two very professional, very respectful and personable gentlemen came by and cleaned my bathroom tile floors. It was quick and painless, and my tile looks beautiful. They covered their footwear with booties and spread clean moving blankets over the floors where they would be walking and using equipment. We had some area rugs taken out for cleaning as well. Mike was very knowledgeable about the services provided, and explained things in detail to me and gave many options as to what made the most financial sense for us. He wanted to make sure the cleaning cost wasn’t going to be equal or greater than what the rug itself cost, which I thoroughly appreciated. PureClean isn’t just out to make a buck, they really care about their customers and have passion for what they do. I have had incredible experiences with this company each and every time I’ve worked with them. And come to find out, they polish and seal shower tile/ glass, AND can seal my stone counter tops! I can’t wait to have them back out for that, I’m so excited they are continuing to expand on their service options! 🙂 Love Love Love this company.
Ashley Adams
18:03 08 Apr 19
I reached out to Pure Clean to have my carpets cleaned before I moved into my home. They were prompt with scheduling, sent me information about my technician before arrival, and had my carpets cleaned within days of contacting them! Conner was dispatched to clean our carpets and was quick and efficient. Overall, a very easy process!
Anna D
23:03 02 Apr 19
Andy was great. He was very clear with what my options were and didn’t try to sell me anything I didn’t need. The work was done quick and efficiently. I’m super happy with how the carpets turned out.
Natalie Danielson
16:55 29 Mar 19
We bought a house in Mukilteo and wanted to have the hardwood and carpets cleaned before we unpacked. We reached out to Pure Clean and they returned our request in a matter of a few hours. Donovan was our technician and was great. He was professional, thorough, and explained everything needed for the job. I am very happy with the results. 5 stars, recommend!
Daniel Lynn
00:41 27 Mar 19
Pure Clean was great. We took advantage of an email special and added area rug cleaning as well. Connor was excellent – he arrived when expected, was thorough in explaining the services and costs, and did a great job cleaning our rugs. Everything was down with care and we couldn’t be happier with the results.
Nancy Drescher
18:35 20 Mar 19
Mike was awesome from start to finish. He called to ask if he could come over. Was very thorough! He told me flat out steam cleaning my love seat would yellow it. Took time to examine my chaise and determined, as I thought, it was most likely suede and steam cleaning most likely wouldn’t work on stains I had. Gave me a cleanser to try @ my own risk, on the house. Took my area rug in to be cleaned just now and assured me they could be removed. They were stains from the apt hired co employee. He had not changed water so stains from carpet were transferred to area rug. Encouraged me to take pic, which I did, so I can get my money back from this other co. Great employee & co; would highly recommend! Deidra Murphy
deidra murphy
19:21 05 Mar 19
They are great! Scheduled an appointment fast. They message you the morning of a picture and details of your technician so you know who to expect. We got Andy – he was great! Helped us move some furniture around and did a great job. And the best part is no harsh chemicals and everything is safe. My baby is ready to learn to start crawling now!
Jenna Fitch
17:42 02 Mar 19
Pure Clean is just what the company is. They are always on time, services are amazing. My carpet looks feels and smells clean with no perfume or soapy smells. The cleaning process dries quickly and it stays clean longer.Excellent value. Conner is great. Thanks.
Cheryl Shandera
17:38 25 Feb 19
The cost was very fair for what I needed and wanted done. I have fairly new carpets with pet stains that I really needed taken care of. Everything looks beautiful and the best part is no chemical smell!Will definitely use again.
Kim Hunter
01:26 23 Feb 19
We hired PureClean for our small office and Erik arrived promptly. Gave me an estimate that’s accurate and started immediately. Their machine is super strong and efficient! Got the carpet and vinyl flooring looking amazing! I am so glad our friend introduced us to PureClean!
Chung & Jennifer
17:42 31 Dec 18
