Based on 469 reviews
22:52 20 Aug 19
Jon was great and professional. Appreciated the notice of his impending arrival with a picture (old picture though - he needs a new one). He was very congenial and completed the work in good time. I asked some questions about upholstery which he didn’t have he answer. Not sure he should have known, but I will have to do more research. The amount I was told over the phone was way less than the bid for the sectional that Jon gave me. I went ahead but probably won’t do it again due to cost. Will see how it looks when dry.
05:57 03 Aug 19
Conner did an excellent job of cleaning my carpet just as he did on the last visit. He is very thorough, reaching under, around and behind furniture wherever possible, and working hard to get spots out. He says his goal is to remove 100% of them, and I’d say he hit at least 99%! My 25 year old carpet looks beautiful.Connor is pleasant, cheerful and thoughtful as he goes about his work, as are all the employees I have interacted with at Pure Clean.As you can guess, I highly recommend them!
19:02 29 Jul 19
Ricky provided excellent service for our carpet cleaning. He was very knowledgeable about types of stains and how he would be able to treat them. He also worked on more difficult areas more thoroughly.Since we were also interested in upholstery cleaning, he took a few extra minutes to explain the process and even offered to test the area of concern. I highly recommend Pure Clean’s services. Very professional and courteous!
19:34 24 Jul 19
Mike did a fabulous job. Very professional and confident. Explained all of the options and went into detail when needed. We’ve used other cleaning companies before and couldn’t get some of the stains out. Mike not only got rid of the stains but left the carpet looking better than new! Will definitely use them again.
01:48 23 Jul 19
The Pure Clean technician Eric, called to confirm the appointment and said he was running ahead of schedule and asked if he could come early. This worked out great. I was able to add tile and grout cleaning & sealing to the work order. We walked through the carpeted areas to be cleaned to determine what would be the best cleaning method for each location. I appreciated Eric not wanting to do the costliest cleaning procedure on everything. Only the high traffic areas that truly needed it. He worked efficiently and took precautions to protect wall corners from getting dinged and wore shoe covers to keep the floors clean as he had to go outside to the service truck several times. I appreciate Pure Clean using non-toxic cleaning solutions as I have a grandson that visits often and plays on the floors. I have used Pure Clean previously for carpet cleaning and will continue to do so in the future.
Julie Engberg - Kinney
00:42 17 Jul 19
FABULOUS JOB!!! Donovan was amazing! Our carpets are like new again & I hate the thought of letting my 3 dogs & cat back in the house! 😊We set up a cleaning every 3 months based on the quality of the job done & Donovan’s knowledge, professionalism & personality!VERY happy with Pure Clean & it’s staff & will definitely highly recommend them!Thank you very SO VERY much Pure Clean! ❤️
00:21 16 Jul 19
Extremely professional and first class. My wife and I are expecting our first baby next month so we wanted a safe product but still get an effective clean for our carpets. Eric came out and he was very knowledgeable and outgoing; we will have definitely them again and would seriously recommend over any other carpet cleaning company in Seattle.
22:47 12 Jul 19
Can't imagine that getting our carpets deep cleaned can be done much better and with less stress than by Jon of Pure Clean. Jon sent us a message that he was on his way, and he appeared as scheduled. He's a very personable guy. Jon gave us estimates for three tiers of cleaning, and clearly explained what each tier entailed. Jon was careful to protect our floors and walls, and finished the job in the time he had estimated. We'll certainly call on Jon when it's time for our next carpet cleaning.
20:19 03 Jul 19
Andy was on time (even a little early, which was great) and was very personable and friendly. He explained all of my options concerning the number of rooms I had and the type of cleaning I needed. He was very clear about what I was getting for what price. I had some especially oily stains and he gave me options for that, too. And, when he set up to work, he was careful about covering my open front doorway to keep the heat in and the flies out. We agreed upon the total cost ahead of time (and the option for the extra oily spot cleaning, if the regular didn't work). The whole process took about two hours, and I appreciate the care he took for my three rooms (one of which was a hallway/stairway). We did the walk through, and the results were amazing! I have used Pure Clean in the past, and will continue to use them!
15:57 29 Jun 19
Thank you Pure Clean for doing such a wonderful job with our carpets. Eric, our technician, was extremely thorough and took the time to explain everything. He answered all my questions and concerns, noted the spots that needed extra attention, and even got out the spots that we couldn't with any other steam cleaner. I would definitely recommend him and Pure Clean to anyone in need of carpet cleaning services.
Aseem Rijal Official
18:06 25 Jun 19
He is a pleasure to work with, very professional and prompt. He is so respectful and he did such a wonderful job. I can breathe easier and I'm so glad I went with him to get this done. It made a huge positive difference and he was very meticulous.
11:46 23 Jun 19
This is probably my best carpet cleaning service. They respond quickly and work pretty good. I want to highly recommend PureClean Carpet Cleaner. You can expect good prices and quality customer service.
19:45 18 Jun 19
John (the technician) was very knowledgeable and gave me a few options that I would have never considered unless I knew a ton about carpet cleaning (which I didnt then but feel like a pro now!). He was fast, friendly and very knowledgeable. He recommended what he would do and was honest about it. I will definitely use pure clean again and again. Thanks!Bud Thorpe TREELINE VACATION RENTALS All Purpose Cleaners Vacation Rental Maintenance
22:58 13 Jun 19
Conner was on time and professional. He thoroughly examined our carpet to understand the services needed, and then went through a range of recommendations so that we could choose the service that best fit our needs and budget. The cleaning was extremely thorough and all of the pet stains were removed. Would definitely use Pure Clean again.
22:32 06 Jun 19
Donovan was awesome. He explained everything in detail, describing the process, answering my questions easily and he customized a plan to fit what needed to be done and my budget as well. The entire process from making the appointment with friendly and helpful customer service reps to the quality of work done in my home was exemplary. And I love the little care package for first time customers! I will definitely be recommending Pure Clean to friends, family and co-workers. And I will definitely be utilizing Pure Clean services for my home in the years to come. Thank you so much!
22:42 01 Jun 19
Donovan showed up ready to go. Did a great job. Very informative, very thorough. Third time we’ve had Our Clean company clean our carpets. Highly recommend. Great results.
17:15 24 May 19
Okay this is hands down the best carpet cleaning service! Don’t waste your time or money even thinking of hiring anyone else. Eric, who has worked for Pure Clean for ten years, is very knowledgeable and has a wonderful personality. He explains ahead of time what he needs to do to get the carpet back to the beautiful condition you want and expect. The work was done very professionally and I know this is a company that has my business for life. Very pleased and I am sure you will be too!
19:46 23 May 19
Pureclean did a fantastic job on my carpets!! They sent me a text with their representatives name and picture prior to him arriving. Eric’s knowledge level was amazing. He is passionate about his work and it shows. I had one troublesome pet stain that i was worried about and he was confident before starting that he could resolve it and he did. Looking forward to becoming a repeat customer for other services that they offer as well as telling all my friends about them too!
21:40 20 May 19
I was so amazed at what a wonderful job Scotty did on my carpets today! I've had 3 different cleaners clean my carpets in the last 4 years and obviously, wasn't really happy with any of them,....But now I've found THE ONE I'll be happy to stick with in the coming years!. I can't say enough about the method this company uses which somehow even alleviated the darkness around the edges left by the other cleaners. And just the fact that they have a very friendly and knowledgeable clerk who answers the phone and can tell you about the method they use and it's all green!...I'm very happy and YOU will be too!
05:56 13 May 19
This company is what superior customer service is all about. From the first quote to the final payment, they set the bar high for home cleaning services. Their pricing is fair for the outstanding service and professionalism they offer and their communication is excellent. Highly recommend!
06:36 28 Apr 19
Terrific experience! Extremely responsive, easy to schedule, and so personable. We had a big job needing a move-out clean for a home we had rented for 7 years. We have 3 kids and had had pets. Eric did an exceptional job!
14:13 24 Apr 19
I’m very happy with the service that I received from Pure Clean. They cleaned my carpet (pet stains) and it looks fantastic. He explained all of my options, even the cost of new carpet vs cleaning. I would highly recommend this company.
18:03 08 Apr 19
Two very professional, very respectful and personable gentlemen came by and cleaned my bathroom tile floors. It was quick and painless, and my tile looks beautiful. They covered their footwear with booties and spread clean moving blankets over the floors where they would be walking and using equipment. We had some area rugs taken out for cleaning as well. Mike was very knowledgeable about the services provided, and explained things in detail to me and gave many options as to what made the most financial sense for us. He wanted to make sure the cleaning cost wasn’t going to be equal or greater than what the rug itself cost, which I thoroughly appreciated. PureClean isn’t just out to make a buck, they really care about their customers and have passion for what they do. I have had incredible experiences with this company each and every time I’ve worked with them. And come to find out, they polish and seal shower tile/ glass, AND can seal my stone counter tops! I can’t wait to have them back out for that, I’m so excited they are continuing to expand on their service options! 🙂 Love Love Love this company.
23:03 02 Apr 19
I reached out to Pure Clean to have my carpets cleaned before I moved into my home. They were prompt with scheduling, sent me information about my technician before arrival, and had my carpets cleaned within days of contacting them! Conner was dispatched to clean our carpets and was quick and efficient. Overall, a very easy process!
16:55 29 Mar 19
Andy was great. He was very clear with what my options were and didn’t try to sell me anything I didn’t need. The work was done quick and efficiently. I’m super happy with how the carpets turned out.
00:41 27 Mar 19
We bought a house in Mukilteo and wanted to have the hardwood and carpets cleaned before we unpacked. We reached out to Pure Clean and they returned our request in a matter of a few hours. Donovan was our technician and was great. He was professional, thorough, and explained everything needed for the job. I am very happy with the results. 5 stars, recommend!
18:35 20 Mar 19
Pure Clean was great. We took advantage of an email special and added area rug cleaning as well. Connor was excellent - he arrived when expected, was thorough in explaining the services and costs, and did a great job cleaning our rugs. Everything was down with care and we couldn’t be happier with the results.
19:21 05 Mar 19
Mike was awesome from start to finish. He called to ask if he could come over. Was very thorough! He told me flat out steam cleaning my love seat would yellow it. Took time to examine my chaise and determined, as I thought, it was most likely suede and steam cleaning most likely wouldn’t work on stains I had. Gave me a cleanser to try @ my own risk, on the house. Took my area rug in to be cleaned just now and assured me they could be removed. They were stains from the apt hired co employee. He had not changed water so stains from carpet were transferred to area rug. Encouraged me to take pic, which I did, so I can get my money back from this other co. Great employee & co; would highly recommend! Deidra Murphy
17:42 02 Mar 19
They are great! Scheduled an appointment fast. They message you the morning of a picture and details of your technician so you know who to expect. We got Andy - he was great! Helped us move some furniture around and did a great job. And the best part is no harsh chemicals and everything is safe. My baby is ready to learn to start crawling now!
17:38 25 Feb 19
Pure Clean is just what the company is. They are always on time, services are amazing. My carpet looks feels and smells clean with no perfume or soapy smells. The cleaning process dries quickly and it stays clean longer.Excellent value. Conner is great. Thanks.
01:26 23 Feb 19
The cost was very fair for what I needed and wanted done. I have fairly new carpets with pet stains that I really needed taken care of. Everything looks beautiful and the best part is no chemical smell!Will definitely use again.